Thames Water Safety Passport

The Thames Water passport helps ensure that everyone working on Thames Water sites and assets has been provided with relevant and consistent training to understand the risks on site and the expectations Thames Water have. It also ensures that everyone is aware of how their behaviours impact on themselves, colleagues, the business, the environment and our customers.
Site specific information will be provided by the employer/contractor/supplier as part of the company and site induction process.

The Thames Water Passport ensures that everyone has undergone the same level of training on hazards, risks and expected behaviours. It is also a way to ensure that people have medical clearance, if required, before commencing work.

This standard is for all employees and contractors. The employing company is responsible for ensuring that this standard is fully complied with.
Personnel who do not have a Thames Water passport, will not be allowed to start work on site.

Thames Water Safety Passports are held in SkillGuard for Utilities. This is now a self managed service. It will be necessary to ensure that all delegates are registered by their employer prior to attending the training and have an active SkillGuard number16-000XXXX.

To register please follow this link and pay the subscription. SkillGuard Company Registration.

Important Instructions

 Please join 10 minutes before the scheduled start time to troubleshoot any potential technical issues.

• Ensure your camera and microphone are on for the entire duration of the training.
• Late arrivals (more than 10 minutes) may not be allowed in and will be marked as absent. 

 For any joining issues, please contact the support team on 01932 963463.

Training Environment

 Please join from a quiet location to create a productive learning experience. Avoid moving vehicles and noisy environments (like canteens or shared offices). If your location is too disruptive, you may need to rebook the session.

SkillGuard for Utilities

 Your company is responsible for managing employee profiles on SkillGuard for Utilities. If your company is not registered yet, you can sign up here.

• For guidance on creating a worker record, click here.
• For assistance with SkillGuard, you can contact help.desk@causeway.com.

Virtual Cards

 Virtual cards will be issued by your company’s SkillGuard administrator. Instructions on how to issue virtual cards can be found here.